Between visits, outcomes are decided

You own the relationship. We own the care between visits.

Your patients don't stop being sick between appointments. What happens between visits is what's driving your quality scores, your readmissions, and whether your sickest patients get the care they need.

Book a Pilot Conversation Talk to our AI agent right now

Health systems · ACOs · Medical groups · 95+ patient NPS

No new workflow.

Your EHR, untouched.

No new budget.

Funds itself through reimbursement.

Almost none of your physicians' time.

Everything teed up. They stay in oversight.

Paid only when it works.

The risk is ours.

Why we're different

They scale sameness. We scale fit.

Care runs on Welby Care Pathways, our proprietary protocols built on clinical best practice. Everything else we tailor to how your system works. The big platforms run one playbook on every health system and call it efficiency.

The Welby playbook

Your workflows, your EHR, integrated and untouched

Welby Care Pathways, proprietary protocols built on clinical best practice

Paid from what the program generates, not a license fee

Your brand on every patient touchpoint

Licensed nurses with AI behind them, not a dashboard

Fit isn't a configuration screen. It's the whole model: we shape the program to the health system, never the other way around.

Welby Care Pathways keep care consistent and safe at scale. Everything that touches you gets built for you.

The part your CFO won’t believe

If it doesn’t pay for itself, you don’t pay.

We take the risk on codes. In value-based arrangements, we take risk on outcomes. No platform license, no sunk cost, no bet you have to carry on faith.

This is a contract term, not a marketing line. Hold us to it.

From our standard contract

Clause 3b · Invoicing & Payment Method

“In no event shall Welby charge or collect fees in excess of amounts actually collected by Customer for the Services during the applicable billing period.”

In plain terms

We can only bill you out of what the payer actually pays you. Not a dollar more.

Proof, from live programs

We count what the visit-based system can't see

The numbers below aren't from a pilot deck. They're from live programs, and they're the ones we're willing to be measured on.

20–30%

Reduction in A1c for enrolled diabetic patients

<90 days

To sustained systolic blood pressure improvement

95+

Patient NPS across active programs

30–50%

Patient enrollment in target populations

Programs also show directional reductions in admissions, ER use, and readmissions. We'll publish our own dollar results when claims data proves them, not before. That restraint is the point.

The AI care team

Don't take our word for the AI. Interrogate it.

Specialized agents run outreach, check-ins, and alert response in multiple languages, under your brand, working for licensed RNs and NPs. Every one tells patients it's an AI. This one will pitch you Welby right now.

Click an agent to see how it works

You’ll reach our demo agent. It tells you it’s an AI, every time.

Integration

We meet your EHR where it already is.

Pick your system to see the exchange, the standards, and the path to go-live.

What patients say

"They have kept me on the right path... letting me know the baby is important but I'm also important."

Stephanie D. · Google review, one of 160+

95+ patient NPS across active programs

Between visits, outcomes are decided

The catches that never made it to the ER

Real patient stories from active programs.

226/124 to 130/76

The reading that changed everything

A new patient's weekend readings climbed to a critical 226/124. Her nurse pushed for the ER, where a hidden infection was found. Today she's at 130/76.

Afib caught in time

The Apple Watch that called for help

A patient felt his heart racing with his doctor's office already closed. His Welby nurse recognized a cardiac event and sent him to the ER, where he was diagnosed with atrial fibrillation.

Preeclampsia caught

The new mom who didn't slip through

During a routine enrollment call, a nurse noticed a new postpartum mom had worrisome blood pressure while visiting her baby in the NICU. She got her to the ER that night.

Glucose 443 to 169

The ice pack that changed everything

A patient's blood sugar swung wildly. His nurse kept asking how he took his insulin until she found the real issue: no refrigerator at work. A lunch bag with ice packs changed everything.

Emergency caught early

A ray of sunshine on the hardest night

When her blood pressure was flagged, a patient with a stroke history reported jaw pain and difficulty speaking. Her nurse got a family member to call 911, then stayed with her through the night.

Peace of mind

Someone on her side

For one patient, Welby wasn't about the readings. It was the texts and check-ins that made her want to be healthier, and the peace of mind of knowing someone was on her side.

Names and details adjusted to protect privacy. Every outcome is real.

Reviews

What people are saying

Our blog

Are you ready to achieve your remote monitoring results? Get in touch with a member of our staff to discover if Welby Health virtual case management is a good fit for your clinic. Let’s explore the financial advantages and patient benefits that go beyond reimbursement.

Remote Patient Monitoring Benefits Beyond Reimbursement

Are you ready to achieve your remote monitoring results? Get in touch with a member of our staff to discover if Welby Health virtual case management is a good fit for your clinic. Let’s explore the financial advantages and patient benefits that go beyond reimbursement.

Welby Health is built on the idea that stronger patient connections are the key to better outcomes. Our RPM tool and telemedicine platform allow providers to offer more hands-on, data-driven care, especially for at-risk patients who require chronic condition management.

Telehealth Case Study: Personal Patient Care from a Distance

Welby Health is built on the idea that stronger patient connections are the key to better outcomes. Our RPM tool and telemedicine platform allow providers to offer more hands-on, data-driven care, especially for at-risk patients who require chronic condition management.

The CEO and Founder of eVisit Brings His Unique Analytics-Focused and Metrics-Driven Growth Hacking Skills to the Renowned Welby Health Team.

Welby Health Appoints eVisit’s Bret Larsen to Board of Advisors

The CEO and Founder of eVisit Brings His Unique Analytics-Focused and Metrics-Driven Growth Hacking Skills to the Renowned Welby Health Team.

The Internationally Recognized CTO and Co-Founder of the Largest EMR Company for Audiologists in the World, Joins Welby Health’s Elite Board of Advisors to Revolutionize Patient Care with Cutting-Edge Technologies.

Welby Health Welcomes Sean Shoffstall, CTO of Sycle to its Board of Advisors

The Internationally Recognized CTO and Co-Founder of the Largest EMR Company for Audiologists in the World, Joins Welby Health’s Elite Board of Advisors to Revolutionize Patient Care with Cutting-Edge Technologies.

Hutchins is bullish about the partnership. “I have known the Welby founding team since it was just an idea, and am ecstatic to play a small role in helping them support patients and primary care practices”

Welby Health Appoints Spencer Hutchins, CEO and Founder of Concert Health to Advisory Board

Hutchins is bullish about the partnership. “I have known the Welby founding team since it was just an idea, and am ecstatic to play a small role in helping them support patients and primary care practices”

Researchers were worried about physician burnout long before the pandemic rocked the industry. In 2018, nearly half of all doctors reported signs of burnout, including prolonged exhaustion, depression, suicidal ideation, and symptoms of extreme stress.

Understanding and Resolving Doctor Burnout: The Next Healthcare Crisis

Researchers were worried about physician burnout long before the pandemic rocked the industry. In 2018, nearly half of all doctors reported signs of burnout, including prolonged exhaustion, depression, suicidal ideation, and symptoms of extreme stress.

The COVID-19 pandemic created a sudden surge in demand for telemedicine, and healthcare providers scrambled to treat and monitor patients in safer, more accessible ways. After nearly two years of adoption and innovation, the data is in.

Improving Outcomes Through Virtual Care

The COVID-19 pandemic created a sudden surge in demand for telemedicine, and healthcare providers scrambled to treat and monitor patients in safer, more accessible ways. After nearly two years of adoption and innovation, the data is in.

There are many impacts on doctors around payment levels, technology, and security that actually have some consideration in implementing virtual care such as telemedicine.

Why Your Medical Practice Will Earn More Money Using Telemedicine

There are many impacts on doctors around payment levels, technology, and security that actually have some consideration in implementing virtual care such as telemedicine.

Chronic care management (CCM) services are typically non-face-to-face services provided to Medicare beneficiaries who have multiple chronic conditions expected to last at least 12 months, or until the death of the patient. The Centers for Medicare & Medicaid Services (CMS) recognizes that CCM is a critical component of primary care that promotes better health and reduces overall health care costs.

What is Medicare Chronic Care Management (CCM)?

Chronic care management (CCM) services are typically non-face-to-face services provided to Medicare beneficiaries who have multiple chronic conditions expected to last at least 12 months, or until the death of the patient. The Centers for Medicare & Medicaid Services (CMS) recognizes that CCM is a critical component of primary care that promotes better health and reduces overall health care costs.

Our app was made to simplify healthcare for both providers, as well as patients today. There is nothing more important than your health, which is why we think this kind of sensitive information should be instantly accessible through your phone. We are encouraging everyone to download our telemedicine mobile app today.

6 Key Features of the Welby Health Mobile App

Our app was made to simplify healthcare for both providers, as well as patients today. There is nothing more important than your health, which is why we think this kind of sensitive information should be instantly accessible through your phone. We are encouraging everyone to download our telemedicine mobile app today.

It’s no secret that coronavirus has changed society forever. It has made us more aware of the dangers of hand-shaking, large crowds, and sharing of resources when global pandemics are essentially all around us. While we work to find a cure/vaccine, big engagements are limited, and will be for the foreseeable future.

Healthcare After Coronavirus: What Are the Major Changes?

It’s no secret that coronavirus has changed society forever. It has made us more aware of the dangers of hand-shaking, large crowds, and sharing of resources when global pandemics are essentially all around us. While we work to find a cure/vaccine, big engagements are limited, and will be for the foreseeable future.

The country is enduring a variety of hardships today, from coronavirus infections and economic shutdowns to protesting in every city to end racial injustices. It has become difficult for doctors to engage with their patients like they did in the past, which is why it’s more important than ever to be able to access virtual care today.

How Virtual Care Can Enhance Your Client Base Today

The country is enduring a variety of hardships today, from coronavirus infections and economic shutdowns to protesting in every city to end racial injustices. It has become difficult for doctors to engage with their patients like they did in the past, which is why it’s more important than ever to be able to access virtual care today.

As patient needs change over time, so should our approach to high-quality care. Chronic diseases now affect more than half of the population, so single appointments and acute treatments are less and less common.

Benefits of Virtual Case Management and Health Coaching for Chronic Care

As patient needs change over time, so should our approach to high-quality care. Chronic diseases now affect more than half of the population, so single appointments and acute treatments are less and less common.

By equipping your practice with a true telemedicine solution beyond simply video chats, you can grow your revenue, grow your practice, and grow your ability to care for your patients – all with a simple, easy-to-use mobile app and dedicated software application.

Reimbursement For Patient Monitoring

By equipping your practice with a true telemedicine solution beyond simply video chats, you can grow your revenue, grow your practice, and grow your ability to care for your patients – all with a simple, easy-to-use mobile app and dedicated software application.

Whether you own a clinic that has fully embraced telemedicine, you are hoping you can ignore the telemedicine requirements once coronavirus has subsided, or you’re considering adding this kind of centralized technological capability to your practice, we’re here to provide you with 7 reasons why this form of medicine isn’t going away – anytime soon.

7 Reasons Why Telemedicine is More Important Today Than Ever

Whether you own a clinic that has fully embraced telemedicine, you are hoping you can ignore the telemedicine requirements once coronavirus has subsided, or you’re considering adding this kind of centralized technological capability to your practice, we’re here to provide you with 7 reasons why this form of medicine isn’t going away – anytime soon.

From our founder

Why I started Welby

I spent years inside the big payers, Blue Cross, Aetna, and CVS. The whole system is built around the short office visit and almost nothing for what happens after the patient goes home.

That gap isn't abstract for me. This past year I watched my mom go through cancer, and my dad, about as capable and dedicated as they come, could still barely keep up with her medications and the coordination between every appointment. If it was that hard for our family, I know what it looks like for the ones without someone like him.

The space between visits is where outcomes get decided, and it's the part nobody is built to own. So we built Welby to own it.

Seth Merritt

Founder and CEO, Welby

The first step

Start with a pilot, not a budget cycle.

One department or one population. Defined quality and utilization goals. A clear read on results before you scale. And if it doesn't pay for itself, you don't pay.

Book a Pilot Conversation