For health systems & enterprise networks

You own the relationship. We own the care between visits.

Your value-based contracts pay you to keep patients healthy between appointments. Your system is built to see them during appointments. That gap is where your readmissions, your Stars and HEDIS scores, and your total cost of care are decided.

Live with enterprise health systems today · Epic Connection Hub · 95+ patient NPS

The between-visit gap

The part of value-based care no one is staffed to own.

The move from fee-for-service to value-based care changes what you are paid for. It does not change how your system is built.

What your contracts pay for
Keeping complex patients stable between visits
Closing quality gaps across Stars and HEDIS
Holding down readmissions and total cost of care
Documented, reimbursable care management
What a visit-based system is built for
The 15-minute appointment
Acute problems, solved in the room
Clinicians already at capacity
Care that stops at the exam-room door

The distance between those two columns is the between-visit gap. It is the part no one owns. We own it.

Find your fit

What's your biggest challenge?

Book a pilot conversation
What we are

Not a product you install. An operation you plug in.

Welby is a care-management organization that runs the between-visit layer for you: on your brand, inside your EHR, accountable to your quality and utilization targets.

A care-management operation

Licensed RNs and NPs, outreach and enrollment specialists, running monthly touchpoints, remote monitoring, and post-discharge transitions as an extension of your team.

Built on AI-native technology

AI agents handle outreach, enrollment, check-ins, and alert triage in 20+ languages, under your brand. Your clinicians see roughly the 1% of alerts that need a human.

Paid for by the care it generates

The programs behind it are reimbursable. If a population does not generate the reimbursement to cover the work, you do not pay for it.

The programs (CCM, APCM, RPM, TCM, AWV) are how the work is reimbursed, and we will walk your finance and compliance teams through every code in the room. On this page, what matters is that the operation runs, and that it pays for itself.

Inside your EHR

We work where your clinicians already work.

Read and write access, not another portal to check. Referrals flow in, vitals and documentation flow back to the record.

EHR integrations
Epic
Oracle Cerner
athenahealth
NextGen
eClinicalWorks
Veradigm
TrueBridge

Epic Connection Hub, read and write access: automated referrals in, vitals written back to the flowsheets. Live today with Epic, athenahealth, NextGen, eClinicalWorks, and Veradigm. Oracle Cerner and TrueBridge are integration-ready.

The AI care team

Scale fit without scaling headcount.

Specialized agents run outreach, check-ins, and alert response around the clock, under your brand, working for your licensed clinicians.

Joey
Outreach · Consent · Onboarding

Introduces the program, confirms eligibility, collects consent, sets up devices.

Suki
APCM check-ins

Monthly wellness check-ins: conditions, meds, care-plan progress.

Hailey
CCM care management

Ongoing chronic-care coordination between visits.

Evie
Alert response

Watches monitoring data and triages what crosses a threshold.

|AI never acts alone. Every escalation lands with a licensed clinician, and roughly 1% of clinical alerts ever reach your physicians.
Talk to Joey live
The same agent that talks to your patients will pitch you Welby right now.
The economics

If it doesn't pay for itself, you don't pay.

We scope a pilot to a population and a set of quality and utilization targets, then run against them. You see the results before you scale.

Risk-shared from day one. That is a contract term, not a tagline.
Proof, from live programs

We count what the visit-based system can't see.

The numbers below are from live programs, and they are the ones we are willing to be measured on.

20–30%
improvement in A1c for enrolled diabetic patients
<90 days
to bring uncontrolled blood pressure into range
95+
patient NPS across enrolled populations
30–50%
enrollment of eligible patients reached

These are outcomes from live enterprise programs, not projections from a pilot deck.

For health systems & ACOs

What's the gap to best-practice worth?

Enter your panel and where your numbers sit today. We'll estimate the clinical and financial upside of closing to top-performer benchmarks. Every benchmark and rate below is sourced and editable, so run it on your own assumptions.

Your panel

$0
Estimated annual value of closing the gap
Illustrative · sourced defaults, editable
Clinical impact / year
Financial impact / year
Book a pilot conversation
Benchmarks & assumptions — all sourced & editable

Targets are best-practice benchmarks, not a claim about any one program's results. Edit anything to match your population and finance team's rates.

Sources: benchmarks — CMS 2025 Star Ratings 5-star cut points (MY2023) & CMS Care Compare READM-30-HF (2021-24). AWV reimbursement — CMS Physician Fee Schedule CY2025 (G0438 $160 / G0439 $126, usage-weighted ~$130). HF readmission cost — AHRQ HCUP SB#316 (2022). AWV has no public benchmark; target is an editable stretch goal.
Enterprise-ready

Built for the scrutiny a health system brings.

Security, compliance, and scale are the first questions your team will ask. They are the first ones we are built to answer.

HIPAA by design

Patient data handled to HIPAA standards end to end, ready for your security review.

Inside your stack

Live in your EHR through certified integrations, not a parallel portal your staff has to police.

Enterprise scale today

Running in production with enterprise health-system populations, not a pilot-only tool.

Your brand, every touch

Every patient interaction carries your name, your clinicians, and your standard of care.

Reference calls with live enterprise health-system clients available under NDA. Client logos and quotes shown here once permissions are confirmed.
The vendor question

Scale your fit. Not someone else's sameness.

The partner you pick decides whether your between-visit care becomes an advantage or a commodity.

Outsource the whole thing

A vendor that runs one standardized playbook for every system. Your between-visit care becomes interchangeable. Plug the same partner into System A and System B and they start to look the same. You have rented a model, not built an advantage.

Superpower what you already do

We shape the program around your protocols, your strengths, and your brand, inside your EHR. You keep owning the patient and the model. We amplify what makes you distinct instead of replacing it, so the care between visits stays yours.

The care between visits should make you more like yourself, not more like everyone else.

The first step

Start with a pilot, not a budget cycle.

One department or one population. Defined quality and utilization goals. A clear read on results before you scale. And if it doesn't pay for itself, you don't pay.

Book a Pilot Conversation