The Welby Platform | The Care OS in Your EHR

Two ways to run it

The platform is the same. The staffing is your call.

Most vendors make you take their people to get their tech. We don't.

Plug in your team

Your people, supercharged

We integrate the full care-management platform into your EHR and hand your staff the tools: the workflow queue, built-in calling, remote monitoring, documentation, and reporting. You keep your team. They just stop doing it the hard way.

Or hand us the whole thing

Our team runs it end to end

Welby's dedicated clinical team and AI agents run the entire between-visit operation on the same platform, under your brand. Nothing for your staff to build, staff, or manage. You see the results in your record.

Same platform underneath, either way. Start with our team and bring it in-house later, or run it yourself from day one. The infrastructure doesn't change. Only who operates it.

See it live

Pick a patient. See what our team sees.

This is the real platform, running on real patient scenarios. Choose someone below and watch their vitals stream in, the AI read the trend, and the alert that moves a nurse to act.

demo.welbyhealth.com Live

The clinical layer

The hard part isn't the workflow. It's knowing who's about to get sick.

Any tool can hold a task list. The clinical work is deciding who needs attention today, what to do about it, and who to pull in when it matters. That judgment is built into the platform, shaped by the same clinicians who run care on it every day.

We watch the signals that predict trouble

Blood pressure, glucose, the weight and fluid shifts that come before a heart-failure crisis, oxygen, symptoms in the patient's own words. Not vanity data. The readings that tell you a problem is forming before it turns into an ER visit at 2am.

Rising risk surfaces first

Every patient carries a risk picture that updates as new readings come in. The ones trending the wrong way rise to the top of the queue, so the team spends its time where it changes the most. A clinician always makes the call. The platform just puts the right patient in front of them.

The response is protocol-driven, not improvised

When a reading crosses a line, there's a defined path: what to check, what to ask, when to escalate. The medical assistant handles what an MA should, the nurse steps in where a nurse is needed, and the physician's time is saved for the calls only they can make. Everyone works at the top of their license.

Nobody goes quiet

If a patient stops sending readings, that silence is a signal too. The platform flags it and someone reaches out, because the patient who disappears is often the one who needs you most.

A logistics company won't catch that. It's clinical work, and we do it as clinicians.

What's inside

Everything the operation runs on.

One system for the whole between-visit workflow, in the record and measurable.

Workflow

One queue, in the chart

Every task, touchpoint, and care plan in one place inside the EHR. No second portal, no swivel-chair.

Calling

Outreach built in

Place and log calls and messages from inside the platform, documented straight to the record in the patient's language.

MARKUS

Keeps the team sharp

My AI Resource and Knowledge Upskilling System coaches the care team on protocols in real time, so quality holds as you scale, whether the team is yours or ours.

Measurement & reporting

Proof your contracts can use

Surfaces open quality gaps and shows movement on Stars, HEDIS, readmissions, and total cost of care. The numbers you take to the board.

And the agent workforce runs on top of all of it, doing the outreach and alert classification at a scale no phone tree ever could.

Superpower your care team. Or ours.