How it works · Our Platform

Superpower your care team. Or ours.

Welby's platform is the operating system for the care between visits. It lives inside your EHR, runs the outreach, monitoring, and documentation, and proves the outcomes. Run it with your own team, or hand the whole operation to ours.

Read/write across 7 EHRs · Bring your team or use ours · Measurable in Stars & HEDIS

Two ways to run it

The platform is the same. The staffing is your call.

Most vendors make you take their people to get their tech. We don't.

Plug in your team

Your people, supercharged

We integrate the full care-management platform into your EHR and hand your staff the tools: the workflow queue, built-in calling, remote monitoring, documentation, and reporting. You keep your team. They just stop doing it the hard way.

Or hand us the whole thing

Our team runs it end to end

Welby's dedicated clinical team and AI agents run the entire between-visit operation on the same platform, under your brand. Nothing for your staff to build, staff, or manage. You see the results in your record.

Same platform underneath, either way. Start with our team and bring it in-house later, or run it yourself from day one. The infrastructure doesn't change. Only who operates it.
EHR-native

It lives where your clinicians already work.

Read and write access, not another portal to check. Referrals flow in, vitals and documentation flow back to the record.

Live EHR integrationsEpicathenahealtheClinicalWorksNextGenVeradigmOracle CernerTrueBridge

Epic Connection Hub, athenahealth Marketplace, and more: automated referrals in, vitals and notes written back to the flowsheets, care flows in the workflow your team already uses.

What's inside

Everything the operation runs on.

One system for the whole between-visit workflow, in the record and measurable.

Workflow

One queue, in the chart

Every task, touchpoint, and care plan in one place inside the EHR. No second portal, no swivel-chair.

Calling

Outreach built in

Place and log calls and messages from inside the platform, documented straight to the record in the patient's language.

MARKUS

Keeps the team sharp

My AI Resource and Knowledge Upskilling System coaches the care team on protocols in real time, so quality holds as you scale, whether the team is yours or ours.

Measurement & reporting

Proof your contracts can use

Surfaces open quality gaps and shows movement on Stars, HEDIS, readmissions, and total cost of care. The numbers you take to the board.

And the agent workforce runs on top of all of it, doing the outreach and triage at a scale no phone tree ever could.
The first step

See the platform live in your EHR.

Start with a pilot. One population, integrated into your record, run by your team or ours. A clear read on what changes before you scale.

Book a Pilot Conversation