How it works · Our Agent Workforce

Never makes a clinical decision. Superpowers the ones who do.

Specialized AI agents run outreach, enrollment, monthly check-ins, and alert triage in 20+ languages, under your brand, around the clock. They do the work your team could never scale to by hand, and they hand every judgment call to a licensed human.

Live in production · 20+ languages · ~1% of alerts ever reach your physicians

The guardrails

Two rules the workforce never breaks.

This is what lets a clinical team hand real work to AI and sleep at night.

Rule one

It never decides care.

Agents surface, remind, collect, and route. They never diagnose, never change a care plan, never make a clinical call. That stays with your licensed clinicians, every time.

Rule two

It always escalates to a human.

Anything that matters lands with a licensed RN or NP. Roughly 1% of clinical alerts ever need your physicians. The other 99% are handled before they become a problem.

The workforce

Four agents. One standard of care.

Each runs a lane, under your brand, reporting to your clinical team. Don't take our word for it. Talk to one.

Joey
Outreach · Consent · Onboarding

Introduces the program, confirms eligibility, collects consent, sets up devices.

Suki
APCM check-ins

Monthly wellness check-ins across conditions, meds, and care-plan progress.

Hailey
CCM care management

Ongoing chronic-care coordination between visits.

Evie
Alert response

Watches monitoring data and triages what crosses a threshold.

|No agent works alone. Every escalation lands with a licensed clinician, and the disclosure is never optional: every agent says it's an AI, every time.
JoeySimulated conversation · AI-disclosed
Talk to Joey live
Joey · AI agentHi, I'm Joey, an AI agent with your care team. Fair warning up front: I'm an AI, not a person. I'm calling to get you set up. That okay?
PatientSure, that's fine.
Joey · AI agentGreat. This takes about five minutes. Anything clinical, I'll hand straight to your nurse.
Scripted playback of a real agent flow. The live version runs on the same engine that talks to patients.
Talk to Joey liveLine's open. Ask it anything a patient would.
What they run

The work you can't hire your way out of.

Every one of these is a job a person would otherwise do by phone, one patient at a time.

Onboarding & consent

Every eligible patient enrolled

Reaches the whole panel, confirms eligibility, collects consent, and ships devices, without adding front-desk load.

Cancer screening outreach

Gaps closed before they're overdue

Finds who’s due, reaches out in their language, and books the screening. Escalates anything that sounds urgent.

Post-discharge follow-up

The 48-hour call, every time

Calls after every discharge, checks meds and red flags, and routes anything worrying to a nurse. This is where readmissions get caught.

Alerts & vitals triage

Watching the data you can't

Monitors incoming vitals around the clock and triages what crosses a threshold, so the human team only sees what needs a human.

Add medication adherence, quality-gap closure, and behavioral-health check-ins to the same list. The agents do it for the whole panel, and escalate the moments that need a person.

The first step

See the workforce running in your program.

Start with a pilot. One population, real patients, and a clear read on what the agents handle and what your team never has to touch again.

Book a Pilot Conversation